Bolster Online Privacy Policy

Effective Date: August 2025

This Online Privacy Policy ("Policy") explains how Cable 92, LLC dba Bolster ("Bolster," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use the Bolster website and mobile application (together, the "Site" or "App"). This Policy applies to all users within the United States. By using Bolster, you agree to this Policy and our Terms of Use. If you do not agree, please do not use the Site.

We may update this Policy from time to time. If changes are made, we'll revise the "Last Updated" date. Continued use of Bolster after changes are posted means you accept the updated Policy.

1. What We Collect

Bolster collects personal and financial information to provide and improve our services. This may include:

• Information You Provide: Name, email, phone number, address, date of birth, Social Security number, and financial data when you register, contact us, or use specific features.
• Device & Usage Info: IP address, browser type, device ID, session data, and interaction activity while using the app or website.
• Financial Account Data: With your permission, we access data from your financial accounts through secure connections (e.g., Plaid) to power features like credit monitoring or budgeting tools.

Note: We do not purchase or sell third-party marketing data.

2. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login and preferences
• Analyze and improve user experience
• Deliver personalized features or offers
• Track general site performance and trends

You can control cookie use in your browser settings, but some features may not work if cookies are disabled.

3. How We Use Your Information

We use your data to:

• Provide services and personalized tools
• Respond to customer service requests
• Match you with relevant financial products or features
• Improve functionality, security, and performance
• Comply with legal and regulatory requirements
• Send occasional marketing or promotional updates (opt-out anytime)
• Conduct internal analytics and reporting using aggregated, non-identifiable data

4. How We Collect It

We collect your information:

• Directly from you during registration, form submission, or communication
• Automatically as you browse or interact with our services
• From linked financial institutions, with your consent, via secure APIs like Plaid

We do not collect, rent, or purchase bulk marketing lists or leads.

5. Sharing Your Information

We may share your information only as necessary:

• With Saint Services, LLC and its affiliated entities
• With Plaid Inc., when you link a financial account (subject to Plaid's privacy policy)
• With trusted service providers that help us deliver our services (e.g., hosting, analytics, support)
• When required by law, subpoena, or to protect our rights and users
• As part of a business transaction (e.g., merger or acquisition)
• With your explicit consent, in connection with a specific feature or offer

We do not sell your personal data to third parties for their marketing purposes.

6. Your Choices

You can:

• Opt out of marketing emails via unsubscribe links or by emailing privacy@bolster.co
• Choose not to use features that require data sharing (like credit score tools)
• Disable cookies in your browser settings
• Withdraw consent to specific services at any time

Please note: previously shared data may remain governed by third-party privacy terms.

7. Access, Correction, and Deletion

You can view, update, or delete your information at any time by logging into the Bolster App. To delete your account or request data removal, email support@bolster.co. Some data may be retained for legal or operational reasons.

8. Data Security

We use SSL encryption, secure servers, access controls, and industry-standard safeguards to protect your data. While no system is 100% secure, we continuously monitor and update our protections. You are responsible for keeping your password confidential and logging out when using shared devices.

9. Children's Privacy

Bolster is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has submitted information, please contact us and we will delete it.

10. California Privacy Rights

California residents have specific rights under the CCPA. To learn more about what personal data we collect and how to exercise your rights, please see our California Privacy Notice.

11. Public Areas and Responsibility

Information you voluntarily post in public areas of the app or site may be viewed and used by others. Never share sensitive info in public-facing fields. You are responsible for protecting your credentials.

12. International Users

Our services are based in the U.S. By using Bolster, you consent to your information being stored and processed in the United States, where privacy laws may differ from your local jurisdiction.

13. Policy Updates

We may revise this Policy at any time. The latest version will always be posted here with an updated effective date. Significant changes may be communicated to you directly. Your continued use of Bolster means you accept the updated terms.

Contact Us

Have questions? We're here to help:

Cable 92, LLC (dba Bolster)
221 River Street, 9th Floor
Hoboken, NJ 07030
support@bolster.co